The 5-Star Rating System Sucks

The 5-star rating system sucks as a way to rate people. It’s original purpose was to rate products and services so that the people offering those products and services could improve upon them. Now, corporations—from car dealerships to transportation providers and more—use 5-star ratings from customers to rate their employees, and all that does is end up creating animosity and antipathy hidden behind fake friendliness. Continue Reading